Difficult Conversations: Underlying Cause of a Performance Issueby Dalhousie University
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An employee is having trouble with her supervisor. She finds him overly critical of her work and yet doesn't set clear expectations. The supervisor is frustrated and questions her commitment to the job. Watch as their conversation goes badly, prompting the Supervisor to seek advice, which leads to a more collaborative discussion. This video is part of the difficult conversations project at Dalhousie University.